Policies
Store, Shipping, Returns & Donation Policy
This policy applies to purchases and donations completed through the AFARY website.
1. Book Orders
AFARY currently offers the following books through its online store:
Born in It
Serengeti Noise
Products are subject to availability. Product images may vary slightly depending on screen settings, printing, and production.
2. Bulk-Order Discount
A 15% discount applies to eligible book orders containing 10 or more books.
The discount should be applied automatically during checkout. Unless expressly stated otherwise, discounts cannot be combined.
Organizations requesting larger quantities may contact AFARY for assistance.
3. Order Processing
Books may be printed or prepared after an order is received.
Please allow up to 10 business days for production and order processing before shipment, excluding weekends, holidays, carrier delays, and unusually large orders.
Customers will receive confirmation when an order has been accepted and additional information when shipment details become available.
4. Shipping
Shipping charges, available delivery methods, and estimated delivery times will be displayed during checkout when available.
Delivery estimates are not guarantees. AFARY is not responsible for delays caused by:
Shipping carriers
Weather
Incorrect addresses
Customs
Natural disasters
Labor disruptions
Events outside AFARY’s reasonable control
Customers are responsible for providing a complete and accurate shipping address.
5. Damaged, Defective, or Incorrect Products
Because books may be printed or fulfilled to order, purchases are generally final.
AFARY will review requests involving:
Items damaged during delivery
Printing defects
Incorrect products
Missing items
Customers should email info@afary.org within seven days of delivery and include:
Order number
Name used for the order
Description of the issue
Clear photographs of the product and packaging
When approved, AFARY may provide a replacement, store credit, or refund, depending on the circumstances.
6. Order Cancellations
Cancellation requests should be submitted promptly.
AFARY cannot guarantee that an order can be canceled after production, fulfillment, or shipping has begun.
7. Lost or Stolen Packages
Customers should first contact the shipping carrier regarding packages marked as delivered.
AFARY will review available tracking information but is not responsible for packages lost or stolen after confirmed delivery to the address provided by the customer.
8. Donations
AFARY accepts charitable donations through its connected donation platform.
Available suggested donation amounts may include:
$25
$100
$500
Donors may be able to select another amount or add multiple contributions to their cart, depending on the donation platform’s settings.
9. Use of Donations
Unless a particular campaign expressly states that a contribution is restricted and AFARY accepts that restriction, donations may be used where they are most needed to advance AFARY’s charitable mission, including:
Youth arts programming
Creative-writing and journaling programs
Cultural arts education
Drum circles and rhythm-based activities
Nature-based programming
Mentorship
Program materials
Transportation
Community engagement
Administrative and operational support
10. Donation Refunds
Charitable donations are generally final and nonrefundable.
AFARY may review refund requests involving:
Duplicate donations
Incorrect donation amounts
Unauthorized transactions
Processing errors
Requests should be submitted to info@afary.org as soon as possible and preferably within seven days of the transaction.
Approval is not guaranteed and may depend on payment-provider rules, whether funds have already been used or transferred, and applicable law.
11. Tax Information
AFARY is recognized as a nonprofit organization under Section 501(c)(3) of the Internal Revenue Code.
Donations may be tax-deductible to the extent permitted by law. Donors should consult their tax adviser regarding their individual circumstances.
Purchases of books or other products are not charitable donations and are generally not tax-deductible as charitable contributions.
Donation receipts should identify the contribution amount and indicate whether goods or services were provided in exchange.
12. Payment Processing
Purchases and donations are processed through Shopify, connected payment providers, and applicable applications.
AFARY may reject, cancel, or review transactions that appear fraudulent, unauthorized, incomplete, or inconsistent with payment-provider requirements.
13. Contact
Questions concerning purchases, shipping, returns, or donations may be directed to:
Arts For At Risk Youth
Email: info@afary.org
Phone: (818) 438-4570
