Policies

Store, Shipping, Returns & Donation Policy

This policy applies to purchases and donations completed through the AFARY website.

1. Book Orders

AFARY currently offers the following books through its online store:

  • Born in It

  • Serengeti Noise

Products are subject to availability. Product images may vary slightly depending on screen settings, printing, and production.

2. Bulk-Order Discount

A 15% discount applies to eligible book orders containing 10 or more books.

The discount should be applied automatically during checkout. Unless expressly stated otherwise, discounts cannot be combined.

Organizations requesting larger quantities may contact AFARY for assistance.

3. Order Processing

Books may be printed or prepared after an order is received.

Please allow up to 10 business days for production and order processing before shipment, excluding weekends, holidays, carrier delays, and unusually large orders.

Customers will receive confirmation when an order has been accepted and additional information when shipment details become available.

4. Shipping

Shipping charges, available delivery methods, and estimated delivery times will be displayed during checkout when available.

Delivery estimates are not guarantees. AFARY is not responsible for delays caused by:

  • Shipping carriers

  • Weather

  • Incorrect addresses

  • Customs

  • Natural disasters

  • Labor disruptions

  • Events outside AFARYs reasonable control

Customers are responsible for providing a complete and accurate shipping address.

5. Damaged, Defective, or Incorrect Products

Because books may be printed or fulfilled to order, purchases are generally final.

AFARY will review requests involving:

  • Items damaged during delivery

  • Printing defects

  • Incorrect products

  • Missing items

Customers should email info@afary.org within seven days of delivery and include:

  • Order number

  • Name used for the order

  • Description of the issue

  • Clear photographs of the product and packaging

When approved, AFARY may provide a replacement, store credit, or refund, depending on the circumstances.

6. Order Cancellations

Cancellation requests should be submitted promptly.

AFARY cannot guarantee that an order can be canceled after production, fulfillment, or shipping has begun.

7. Lost or Stolen Packages

Customers should first contact the shipping carrier regarding packages marked as delivered.

AFARY will review available tracking information but is not responsible for packages lost or stolen after confirmed delivery to the address provided by the customer.

8. Donations

AFARY accepts charitable donations through its connected donation platform.

Available suggested donation amounts may include:

  • $25

  • $100

  • $500

Donors may be able to select another amount or add multiple contributions to their cart, depending on the donation platforms settings.

9. Use of Donations

Unless a particular campaign expressly states that a contribution is restricted and AFARY accepts that restriction, donations may be used where they are most needed to advance AFARYs charitable mission, including:

  • Youth arts programming

  • Creative-writing and journaling programs

  • Cultural arts education

  • Drum circles and rhythm-based activities

  • Nature-based programming

  • Mentorship

  • Program materials

  • Transportation

  • Community engagement

  • Administrative and operational support

10. Donation Refunds

Charitable donations are generally final and nonrefundable.

AFARY may review refund requests involving:

  • Duplicate donations

  • Incorrect donation amounts

  • Unauthorized transactions

  • Processing errors

Requests should be submitted to info@afary.org as soon as possible and preferably within seven days of the transaction.

Approval is not guaranteed and may depend on payment-provider rules, whether funds have already been used or transferred, and applicable law.

11. Tax Information

AFARY is recognized as a nonprofit organization under Section 501(c)(3) of the Internal Revenue Code.

Donations may be tax-deductible to the extent permitted by law. Donors should consult their tax adviser regarding their individual circumstances.

Purchases of books or other products are not charitable donations and are generally not tax-deductible as charitable contributions.

Donation receipts should identify the contribution amount and indicate whether goods or services were provided in exchange.

12. Payment Processing

Purchases and donations are processed through Shopify, connected payment providers, and applicable applications.

AFARY may reject, cancel, or review transactions that appear fraudulent, unauthorized, incomplete, or inconsistent with payment-provider requirements.

13. Contact

Questions concerning purchases, shipping, returns, or donations may be directed to:

Arts For At Risk Youth
Email: info@afary.org
Phone: (818) 438-4570

Stay Connected to the Work. Join the Afary newsletter

Stay Connected to the Work. Join the Afary newsletter

Stay Connected to the Work. Join the Afary newsletter